How to Fix Screenshot on Assistive Touch is Not Working?

Assistive Touch is a handy feature on our iPhones that allows quick access to frequently used functions. However, sometimes the convenience turns into frustration when essential functions like taking a screenshot stop working.

A Reddit user reported that the screenshot on Assistive Touch is not working after upgrading to iOS 26 Beta. This issue could arise due to multiple reasons, and is also fixable in multiple ways. Stick with this guide to learn the root causes and best fixes with detailed steps.

After capturing screenshots with Assistive Touch, try UPDF AI online on iOS to chat with your screenshots. You can extract text, translate, ask questions, and if you want to do more, don't hesitate—click the button below to download UPDF on iOS now and you'll discover a whole new world!

Part 1. Common Causes of Assistive Touch Screenshot Not Working

Assistive Touch can malfunction occasionally due to unintentional misconfigurations or unexpected bugs. Below, we have shortlisted the common causes of Assistive Touch screenshot not working:

• Incorrect Settings: The Assistive Touch settings may not have the screenshot action properly assigned. Without correct configuration, the screenshot function won't trigger.
• Outdated iOS Version: Running an outdated version of iOS may expose your device to bugs that cause Assistive Touch screenshot not working issues.
• App-Specific Interference: Some apps restrict screenshots or conflict with Assistive Touch, causing the screenshot feature to malfunction.
• Storage Issues: If your iPhone is running low on storage, it might prevent screenshots from being saved.
• Accessibility Settings Conflicts: Other accessibility features like VoiceOver or Magnification can conflict with Assistive Touch and cause malfunctions.
• System Glitch: A temporary system bug or glitch may be interfering with the normal functions of Assistive Touch.

One of the above reasons may be the reason for the malfunctioning of Assistive Touch for screenshot in your case. However, you don't have to find the root cause to implement the remedy. Simply head to the next part and follow the top 7 fixes one by one.

Part 2. How to Fix Assistive Touch Screenshot Not Working on iPhone

The good thing is that the Assistive Touch screenshot not working is a temporary issue. Most iPhone users are able to fix it within five minutes. How?

Check out the 7 fixes below and follow the steps to get Assistive Touch back to normal operations:

1. Check Assistive Touch Settings

Many times, it's the misconfigured Assistive Touch settings that are causing the trouble. So, the first fix you should do is to check the settings and ensure that the screenshot action is configured properly. To do so:

1. Go to Settings > Accessibility > Touch > AssistiveTouch. Make sure AssistiveTouch is enabled.
2. Assign the screenshot action to a gesture like Double-Tap or Long Press.
3. Use the assigned gesture with the Assistive Touch button to take a screenshot.

2. Restart iPhone

Although rare, temporary system glitches or bugs can also compromise the normal functionality of Assistive Touch. However, you can quickly fix it by doing a quick iPhone restart:

1. Long-press the Power button together with one of the Volume buttons until the power slider appears on the screen.
2. Swipe the slider to power off the iPhone.

Wait for a few seconds and then turn on the iPhone by pressing the Power button.

3. Update iOS

Make sure you are running the latest version of iOS (iOS 26) to prevent any bugs or compatibility issues. Here's how to check and install the iOS update:

1. Go to Settings > General > Software Update.
2. If the new iOS version is available, click Update Now.

4. Reconfigure Assistive Touch

Try turning off Assistive Touch and then turning it back on. This will fix any temporary glitch in its functions. You can also reset the Custom Actions for Assistive Touch to default to avoid misconfiguration.

1. Go to Settings > Accessibility > Touch > AssistiveTouch.
2. Toggle the button off and then turn it on after a few seconds.

If the issue of "screenshot on Assistive Touch is not working" still remains, you can reset the Custom Actions by clicking Settings > Accessibility > Touch > AssistiveTouch > Customize Top Level Menu > Reset.

5. Disable Low Power Mode

When your iPhone is in Low Power Mode, it disables certain functions, including the ability to take screenshots.

To check if your iPhone is in Low Power Mode, go to Settings > Battery. If the Low Power Mode toggle is turned on, turn it off.

6. Verify App Compatibility

Not all third-party apps allow you to take screenshots. For example, many banking apps restrict users from taking screenshots when using the app. So, make sure the third-party app you use is compatible with screenshots.

You can check that by taking a screenshot before opening the app and then taking another screenshot while the app is open. This test will help you verify app compatibility.

7. Reset All Settings

If none of the above troubleshooting steps helped you fix the Assistive Touch not working issue, you should reset all settings. To do so, go to Settings > General > Reset > Reset All Settings to restore default settings.

Part 3. Bonus Tip: Chat with Your Screenshot with UPDF AI Online on iOS

Now that you have resolved the "screenshot on Assistive Touch is not working" issue, let's give you a powerful way to interact with your screenshots before wrapping up this guide.

UPDF AI Online on iOS provides a chat with image feature that lets you interact with your screenshots like never before. You can perform OCR to extract text, translate image content, or ask anything about the screenshots.

Check out the steps below to chat with your screenshots using UPDF AI Online on iPhone:

1. Perform OCR

1. Go to the UPDF AI Online chat webpage and click the "image" icon to upload the screenshot.

2. Once uploaded, write the prompt like “Extract text from the image” in the chatbox and hit the "Send" button.

2. Translate Image

After uploading the image, enter the prompt like “Translate the text in the image to German”. You will immediately get all the image text translated into the German language.

3. Ask Questions

You can ask any type of question about the screenshot. You can ask about:

• “What is the main message in this image?”
• “Write a product description for this image.”
• “Suggest me ad content around this image.”

In short, UPDF AI provides you with complete control and flexibility to interact with your screenshots. To learn more about UPDF AI capabilities, check out this video below.

The best part is that UPDF AI is just one feature within the powerful UPDF platform, which is a next-level AI PDF editor available across every platform, as highlighted in this detailed AppleInsider review. If you want the best PDF editing experience, I recommend clicking the button below to download UPDF for more comprehensive features.

Part 4. FAQs

Conclusion

Experiencing "screenshot on Assistive Touch is not working" is fixable within minutes if you follow the right troubleshooting steps. Since in most cases we don't know the root cause, you should start by following the above fixes one by one until the issue is resolved. Afterward, don't forget to try UPDF AI Online on your iPhone to chat with your screenshots or anything else. Also, UPDF AI is supported on all devices: Mac, iOS, Windows and Android. If you want to try more features in UPDF, simply click the button below to download and have a try. You won't regret it, I promise.