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Frequently asked questions

1. What are the rules for the Black Friday events?

You can receive a $10 coupon by clicking on the pop-up, which will be applied directly to all products on this page. To enjoy the discount, simply click "Buy Now." A $10 coupon will be applied only once. If you subscribe again next year, the renewal will occur at the price without the $10 discount.

2. When is the Black Friday event?
The Black Friday sale at UPDF will run from November 1 to November 30.


3. What is UPDF?
UPDF, developed by Superace Software, is a versatile AI-powered PDF editing software available on Windows, macOS, Android, and iOS. It simplifies PDF editing with a user-friendly interface, offering tools for viewing, editing, annotating, converting, summarizing documents, and more. What sets UPDF apart is its cost-effective nature and versatility when compared to mainstream PDF tools.


4. Is UPDF safe?
Yes, UPDF is safe for use. An internet connection is needed for the initial login, but after confirming membership, all functions can be used offline. UPDF prioritizes user privacy and doesn't retain any user data, ensuring a high level of safety.


5. What's the difference between the Yearly and Perpetual Plans of UPDF Pro?

1. Yearly plan means that the selected package will auto-renew automatically annually. However, the perpetual plan is a one-time fee.

2. Yearly plan users will receive unlimited free updates and upgrades if they pay for the package annually. On the other hand, perpetual plan users can also enjoy the new updates, but we reserve the right to charge for the big upgrades.

3. Yearly plan can get 10GB of cloud storage and the perpetual plan can get 2GB of cloud storage.

6. What's the Refund Policy?

UPDF offers users a trial version and a 'try-before-you-buy' policy, which includes a 30-day money-back guarantee. If the purchase is older than 30 days, refunds are only approved under specific conditions. For more details, please refer to our Refund Policy page.

7. Does UPDF have a free trial? Do I need a credit card to start?

Yes! UPDF does offer a free trial version for its users, which includes all of its features. However, the free version will have a trial watermark on all saved documents. Features like reading and performing two conversions per day can be accessed on the free trial. Users aren't required to provide credit card information during their usage of the free version.

8. How many devices can I use with one premium individual account?

If you purchase UPDF, you can use it across 4 devices on 4 platforms (Windows, macOS, iOS, and Android): 2 desktops (1 Windows + 1 Mac, or 2 Windows, or 2 Macs) and 2 mobile devices (1 iOS + 1 Android, or 2 iOS, or 2 Android). Reinstalling when you replace a device is allowed.
If you purchase the AI Assistant, you can use it on 6 devices across 4 systems: Windows, macOS, iOS, Android, plus 2 web browser instances. You can access AI features anytime by visiting ai.updf.com.