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Troubleshooting FAQs

1. What operating systems are compatible with UPDF?

UPDF is compatible with the following systems:

Windows 7 and above
macOS 10.14.6 and above
iOS 14.0 and above
Android 6.0 and above

2. How much storage space is required for UPDF installation?

UPDF comes in various versions with differing package sizes. Here are the specific package sizes for UPDF:

Windows: 177 MB; OCR plugin: 1.68 GB
Mac (website version): 85 MB (OCR plugin: 1.4 GB)
Mac (App Store version): 296.9 MB
iOS: 70 MB
Android: 140 MB

3. Why is the installer stuck?

The installation can become stuck due to various reasons. It could be caused by network issues, conflicting software, insufficient system resources, etc. It's suggested to exit the UPDF installer, clear your computer's storage, close all other software, and attempt the installation again. If the problem still persists, please contact us at [email protected].

4. How can I change the installation language?

You can change the language in the bottom-right corner of the installer during the installation process. If you've already installed UPDF, you can still change the language by navigating to File > Preferences > General > Application Language on Windows or UPDF > Settings > General > Application Language on Mac.

5. Can I install and use UPDF on another computer/phone with the same account?

Yes, one UPDF account can be logged in across two desktops and two mobile devices simultaneously.

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Unlock all features in UPDF(including AI) across Windows, macOS, iOS and Android, including:

Edit PDF
Convert PDF
Annotate PDF
Protect PDF
Fill and Sign PDF
Batch Process PDF
OCR
2 GB UPDF Cloud Storage

Full access to UPDF AI Standard：

AI summarize, analyse or translate 100 PDFs/month
Upload up to 1000 pages per file to AI
Ask questions or chat with AI
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Unlock all features in UPDF(excluding AI) across Windows, macOS, iOS and Android, including:

Edit PDF
Convert PDF
Annotate PDF
Protect PDF
Fill and Sign PDF
Batch Process PDF
OCR
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UPDF Pro

From From

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Unlock all features in UPDF(excluding AI) across Windows, macOS, iOS and Android, including:

Edit PDF
Convert PDF
Annotate PDF
Protect PDF
Fill and Sign PDF
Batch Process PDF
OCR
10 GB UPDF Cloud Storage

Free trial of UPDF AI:

AI summarize, analyse or translate 3 PDFs
Upload up to 100 pages per file to AI
Ask up to 30 questions
Powered by GPT-4

UPDF Pro + UPDF AIHOT

From From

Buy Now

Unlock all features in UPDF(including AI) across Windows, macOS, iOS and Android, including:

Edit PDF
Convert PDF
Annotate PDF
Protect PDF
Fill and Sign PDF
Batch Process PDF
OCR
10 GB UPDF Cloud Storage

Full access to UPDF AI：

AI summarize, analyse or translate unlimited PDFs
Upload up to 1000 pages per file to AI
Ask questions or chat with AI
Get up to 100 GB extra cloud storage
Powered by GPT-4

AI benefits in one account can be shared across Windows, Mac, iOS, Android, and UPDF AI Web.

*The pricing and available features are based on the specific plans you decide on.

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Troubleshooting FAQs

1. What operating systems are compatible with UPDF?

2. How much storage space is required for UPDF installation?

3. Why is the installer stuck?

4. How can I change the installation language?

5. Can I install and use UPDF on another computer/phone with the same account?

Choose UPDF for simplifying PDF editing Today.