Privacy Policy

UPDF takes data privacy seriously. This privacy policy explains how we collect, share, and use Personal Information, and how you can exercise your privacy rights.

We recommend that you read this privacy policy in full to ensure you are fully informed. If you have any questions or concerns about our use of your Personal Information, then please contact us using the contact details provided at the end of Section 6.

1. The Scope of this Privacy Policy

This privacy policy describes how UPDF (also referred to as "we," "us" or "our") will make use of your information in the context of:

• UPDF websites;
• Desktop apps, mobile apps, and online tools (both referred to as "apps") that include a reference to this policy; and
• UPDF's marketing, sales, and advertising practices. 

The terms "us", "we", and "our" refer to UPDF, Our website (updf.com), the owner of this Website. 

2. Collecting and Using Your Personal Data

2.1 Information We Collect

a. Registration and customer support

When you register to use a UPDF app or website, create UPDF account, or contact us for support or other offerings, UPDF collects information that identifies you. This includes:

• Name;
• Email address;
• Country;
• Content of customer support communications.

You can sign in to some UPDF apps or websites using Apple mail, Gmail, or other emails. Where you give appropriate permissions, we will receive information about you from your apple mail or Gmail accounts, such as name, location, and avatar.

b. UPDF app activation and updates

When you activate your UPDF app or install updates, or when you use our online tools, we collect information about:

• The UPDF app (version, date of activation, successful and unsuccessful updates) when the app is used.
• Your sign-in account information (when required before you can use the product, whether using the desktop app or online tools).
• Your usage of UPDF online tools, including activity details (for providing the service and improving performance).

c. UPDF acting on your behalf

In certain instances, UPDF is acting only on your behalf for personal information collected and processed by our services (for example, for the address book contacts shared by users when entering recipient information). In such cases, UPDF is acting only on your instructions in order to facilitate the service requested by you, and you will be responsible for the information shared. In these instances, we will inform you through in-app notifications or other in-time communications.

2.2 Use of Personal Information

For the types of processing that are needed to provide the Services, we rely on the necessity of our processing of your information for the performance of the Services as a legal ground to collect and use your data in accordance with this Privacy Policy. For all other types of processing carried out under this Privacy Policy, we rely on our legitimate interests as a legal ground to collect and use your data in such ways.

UPDF uses data provided through the use of our Sites, Software, and Services to provide services for which UPDF was engaged. The data may be used for a variety of functions, including:

• Provide, monitor, maintain and improve the Software, Site and Services
• Register for and enable access to the Software, Site and Services
• Purchase services and contact you in case a purchase request cannot be fulfilled
• Collaborate and share files with others you designate which involves the Site sending emails on your behalf
• Deliver services you request
• Provide audit data to you and others who you grant access to via document collaboration
• Send push notifications that update you on activities initiated within the Site and Services
• Send you related data (including confirmation of services requests and/or purchases)
• Provide customer support (comments, questions, and requests for support along with support responses)
• With your consent, provide data about services (newsletters, surveys, offers, promotions, contests, events, customer testimonials, case studies, and data about UPDF)
• Monitor and analyze trends in connection with the Site and Services for marketing and advertising purposes
• Investigate potential illegal activities (fraudulent transactions, unauthorized access, and/or other illegal activities)
• Diagnose unexpected issues that occur within the Site and Services

2.3 Sharing Personal Information

We are committed to safeguarding your personal information and will never share or sell your data to third parties without your consent, except as required by law or with your explicit permission.

Other ways UPDF shares personal data are:

• Collaboration and Sharing: UPDF offers collaboration features built into the Site and Apps which allow you to share documents (read-only or full edit capabilities) with others you explicitly choose. Collaboration and sharing allow others to view the content of the document you choose to share in addition to the activity data pertaining to the shared document (views, edits, etc.). You can set permissions and revoke access through your UPDF account. If you share a document with another party, that party can download the document as long as they have access to it. Additionally, you may choose to create a public link and send that link to others. If you create a public link, anyone with that link can access in read-only mode and download it.

2.4 Security

We employ advanced security measures to ensure that your personal data and documents remain protected. Rest assured, your data will not be shared with third parties without your prior consent.

2.5 Storage of Personal Information

We store your personal data only as long as you maintain an account and use our services. If you choose to delete your account, all associated personal information will be permanently removed from our system without exception.

2.6 Data Protection

At UPDF, we are committed to protecting your personal information and documents. We do not transfer or share your personal data with any third parties, except where required by law. Your data will only be used to provide the services you request, and we employ robust security measures to ensure your information remains safe.

We also strive to be transparent about our data practices and ensure that you are fully informed about how your data is handled when using our services.

2.7 GDPR

At UPDF, we are committed to protecting your privacy in compliance with the GDPR. We ensure that:

• Data Collection: We collect personal data solely to provide and improve our services. We process your data based on your consent, contractual necessity, or legitimate interest.
• Your Rights: Under the GDPR, you have the right to: Access, correct, delete, or restrict your data; Object to processing; Request data portability. To exercise these rights, contact us at [email protected].
• Data Security: We implement appropriate technical and organizational measures to protect your personal data.
• No Third-Party Sharing: We guarantee that your personal data will not be shared with any third party without your consent, ensuring complete privacy and security of your personal information.

By using UPDF, you acknowledge that you understand and accept our commitment to GDPR compliance and the measures we take to protect your personal data.

2.8 Cookies

We use cookies on our site. These are small files that your browser automatically creates and displays on your device (laptop, tablet, smartphone, etc.) when you visit our site. Cookies do not harm your device, do not contain viruses, Trojans, or other malicious software. In the cookie information is stored, each resulting in connection with the specific terminal used. However, this does not mean that we are immediately aware of your identity. The use of cookies serves to make the use of our offer more pleasant for you. For example, we use session cookies to recognize that you have already visited individual pages on our website. These are automatically deleted after leaving our page. In addition, to improve usability, we also use temporary cookies that are stored on your device for a specified period of time, typically 30 days. If you visit our site again to take advantage of our services, it will automatically recognize that you have already been with us and what inputs and settings you have made, so you do not have to re-enter them.  We also use cookies to statistically record the use of our website and to evaluate it for the purpose of optimizing our offer. These cookies allow us to automatically recognize when you visit our site again that you have already been with us. These cookies are automatically deleted after a defined time.  Most browsers accept cookies automatically. However, you can configure your browser so that no cookies are stored on your computer or always provide a hint appearing before a new cookie is created. However, disabling cookies completely may mean that you cannot use all features of our website.

By using our cookies, we want to optimize your experience on our website. These services are based on our aforementioned legitimate interests, which at the same time represents the legal basis for the data processing described here.

2.9 Use of Web Analytics and Additional Services

Web analytics and the other named services in this section are used for the continuous optimization of our website. The tracking provides a statistically record of the use of our website and to evaluate it for the purpose of optimizing our offer to you.  From time to time, we employ data processing and collection services and tools to help us provide you with the best services available. Examples of at least some of the data collection and/or processing services are found in the corresponding list below. Note that the list may change from time to time and is provided solely as examples of how we collect data. The legal basis for the data processing described in the following section is our authorized interest in the needs-based design and continuous optimization of our website. 

a. Google Analytics

For the purpose of the customized design and continuous improvement of our website we use Google Analytics, a web analytics service provided by Google Inc. (https://www.google.com) (1600 Amphitheater Parkway, Mountain View, CA 94043, USA; in following "Google"). In this context, pseudonymised usage profiles are created and cookies are used. Information generated by the cookies about your use of this website include:

• Browser type / version;
• Operating system;
• Referrer URL (the previously visited page);
• IP address of the accessing computer;
• Time of server request;
• Pages visited.

This information is transmitted to a Google server in the United States and stored there. The information is used to evaluate the use of the website, to compile reports on website activity and to provide other services related to website activity and internet usage for the purposes of market research and tailor-made website design. The data accumulated in this context is transmitted by Google for evaluation to a server in the USA and stored there. In the event that personal data is transferred to the USA, Google is subjected to the EU-US Privacy Shield. Under no circumstances will your IP address be merged with any other data provided by Google. The IP addresses are anonymized, so that an assignment is not possible.

You can prevent the installation of cookies by setting the browser software accordingly; however, we point out that in this case not all features of this website may be fully exploited. You can also prevent the collection of data generated by the cookie and related to your use of the website (including your IP address) and the processing of this data by Google by downloading and installing a browser add-on (https://tools.google.com/dlpage/gaoptout?hl=en). As an alternative to the browser add-on, especially for browsers on mobile devices, you can prevent the collection by Google Analytics. An opt-out cookie will be set which will prevent the future collection of your data when you visit this website. The opt-out cookie is only valid in this browser and only for our website and is stored on your device. If you delete the cookies in this browser, you must reset the opt-out cookie again. For more information about privacy related to Google Analytics, see the Google Analytics Help Center (https://support.google.com/analytics/answer/6004245?hl=en).

b. Google AdWords Conversion Tracking

To statistically record the use of our website and to optimize and evaluate it, this website also uses the Google Conversion Tracking tool (Google LLC, 1600 Amphitheater Parkway, Mountain View, CA 94043, USA ("Google")). Here, Google AdWords sets a cookie on your computer if you have reached our website via a Google advertisement. After 30 days these cookies lose their validity and are not used for personal identification.  If the user visits certain pages of the website of the AdWords customer and the cookie has not yet expired, Google and the customer can recognize that the user clicked on the ad and was redirected to this page.

Each AdWords customer receives a different cookie. Cookies cannot be tracked via the websites of AdWords customers. The information gathered using the conversion cookie is used to generate conversion statistics for AdWords customers who have opted for conversion tracking. AdWords tracks the total number of users who have clicked on our ad and proceeded to a provided with a conversion tracking tag page. However, they do not receive information that personally identifies users. If you do not want to participate in the tracking process, you can also refuse the required setting of a cookie - for example, via a browser setting that generally disables the automatic setting of cookies. You can also disable cookies for conversion tracking by setting your browser to block cookies from the domain "www.googleadservices.com". In the event that personal data is transferred to the USA, Google is subjected to the EU-US Privacy Shield. Google's privacy policy on conversion tracking can be found here (https://services.google.com/sitestats/en.html).

2.10 Promotional and Newsletters

When registering an account, you can choose whether or not to receive our newsletter. If you initially opted in but later wish to stop receiving it, you can update your preferences at any time in your UPDF personal account settings.

2.11 Use of Google Drive

To provide a more convenient file access and management experience, UPDF allows you to connect the application to your Google Drive account. When you choose to use this feature, UPDF will access, use, and store specific data in your Google Drive according to your authorization.

a. Information UPDF Collects

UPDF primarily collects your information in the following ways:

• Google Account Information: When you choose to connect Google Drive, you grant UPDF access to your Google account through Google’s authorization process. UPDF does not directly collect your Google account password.

• Google Drive File Metadata: When you browse your Google Drive files via UPDF, metadata such as file name, size, creation date, modification date, file type, and folder structure may be obtained to display your file list within the application. UPDF will access only those files and folders you have explicitly authorized. UPDF will never access or share any unauthorized data without your consent.

b. How UPDF Uses Your Information

UPDF strictly uses your Google user data for the following purposes:

• File Browsing and Access: Enables you to browse, search, and access your PDF and other documents in Google Drive within UPDF.

• File Opening and Preview: Allows the selected Google Drive files to be downloaded to your local device so you can open, read, and preview them in UPDF.

• File Editing and Saving: Allows you to edit Google Drive files locally (such as annotating, highlighting, filling forms, merging, splitting, etc.) and, with your explicit consent, save the modified files back to your Google Drive account.

• File Upload and Sync: Allows you to upload local files to Google Drive or save new files created within UPDF directly to Google Drive.

• File Management: Assists you in renaming, moving, copying, and deleting files (only when initiated by you within UPDF and permitted by your Google Drive account authorization).

c. How UPDF Stores Your Information

• Google Drive File Content: When you open or sync Google Drive files, the file content is temporarily or permanently stored in your device’s local storage. These files are stored on your device only and are not uploaded to UPDF's servers.

• File Metadata: For your convenience, some metadata (such as file paths and names) may be stored locally on your device to facilitate future access, but this data does not include the file content.

UPDF will never share your Google Drive file content or any other sensitive Google user data with any third party for advertising, marketing, or any other non-essential purposes. UPDF strictly complies with Google’s security requirements and guidelines for API access and data processing. You can revoke UPDF’s access to your Google Drive at any time in your Google account settings. Once revoked, UPDF will no longer be able to access your Google Drive data. However, files that were previously downloaded to your device may still remain, and you will need to delete them manually.

3. UPDF AI Assistant

The features you are about to try are in UPDF AI and require you to accept the following terms and conditions. Availability, content, pricing, and other aspects of these features may be subject to change in future releases.

You may provide input to be processed by UPDF Al Assistant ("Input") and receive the output generated and returned by the UPDF Al Assistant based on the Input ("Output"). Input and Output are your Content or Customer Data, as applicable. You will ensure that your Input and use of the Assistant will not violate any applicable law. You are solely responsible for developing, operating, maintaining, and using your Content and Customer Data.

By using the service of UPDF AI, you agree that your PDF file will be automatically and securely uploaded to the UPDF Cloud, enabling our AI technology to effectively analyze your document.

While we strive to provide the best results possible the Output obtained from UPDF Al Assistant may be inaccurate, harmful, or biased depending on the subject and quality of the input data. UPDF AI uses some of the technology provided by OpenAl, LLC ("OpenAl") and strictly adheres to OpenAI's policies. You may not use UPDF Al Assistant in a manner that violates any OpenAl Policy, including their Content Policy; Sharing and Publication Policy; and Community Guidelines.

The results provided by UPDF AI are generated by AI technology. While we strive to provide accurate and reliable results, it's important to understand that we cannot take responsibility for the content or any errors that may occur by using AI.

4. UPDF Cloud

Cloud Storage: User-uploaded documents will be stored in data centers located in the user's respective regions, such as US data centers, European data centers, etc., and will not be stored in other regions.

File Transfer Security: User files are securely transmitted using SSL/TLS-based HTTPS encryption during the transmission process, ensuring a secure transfer.

5. Enterprise Users

For enterprise users, we can support encrypted storage of files on the server to ensure the security of file storage.
If enterprises do not require UPDF Cloud and AI functionalities, we can provide a version without cloud and AI.

6. Contact Us

If you have any questions or comments, or if you have a concern about the way in which we have handled any privacy matter, please send an email to [email protected].